At Elite Ebooks, we want you to be happy with your purchase. Because our products are digital and delivered instantly, we have the following policy:
Due to the nature of digital content, all sales of individual ebooks are generally final. Once a file has been downloaded or accessed, we cannot offer a refund.
If you have a recurring subscription:
Cancellations: You can cancel at any time through your account settings. You will continue to have access until the end of your current billing period.
Refunds: We offer a 14-day money-back guarantee for first-time subscribers, provided that you have not downloaded more than [e.g., 2] titles during that period.
If you cannot access your purchase due to a technical error on our part, please contact us. If we cannot resolve the issue within 48 hours, we will issue a full refund.
We handle accidental duplicate purchases or billing errors on a case-by-case basis. If you believe you have been charged in error, please reach out to us within 7 days of the transaction.
To request a refund, please email Help@elite-ebooks.store with your order number and the reason for your request.